Senior Associate - Program and Communications Support

Senior Associate - Program and Communications Support

Job Description:

The Senior Associate - Program and Communications Support (SA - PCS) will be in charge of the overall coordination, day-to-day management, and operationalization to ensure effective planning and implementation of RT&Co. SPI’s training programs, learning sessions, and other activities. In addition, the SA - PCS will also ensure that utmost professionalism and excellence are followed in engaging with clients. The SA - PCS directly reports to the Senior Manager, Head of Strategy and Operations. 

This is a full-time position with work-from-home arrangement. Reporting to office will be scheduled as necessary.

Duties and Responsibilities:

1. Program and Training Management 

· Organize and manage the overall implementation of Executive Overview Sessions (EOS), Public Workshops, and In-House Workshops. 

· Ensure the timely and effective conduct of projects and activities. 

·  Manage the day-to-day operational aspect of the activities such as customer engagement and service and other administrative tasks. 

·  Report to the Senior Manager for project updates and monitoring. 

·  Coordinate with other personnel for the necessary project requirements. 

·  Assist in other consultancy engagements and marketing initiatives.

2. Program Development and Communications

·  Assist the executive management in developing and implementing program enhancements, localizing programs for different clients and industries, forging partnerships with relevant stakeholders, and others. 

·  Update the design and layout of existing training materials, and/or develop new ones. 

·  Assist in developing and designing content for online communication channels.

3. Reporting, documentation, and Finance

·   Prepare and submit reports as required. 

·   Ensure timely submission of all project documentation, including work plans, reports, etc.

·   Facilitate the processing of finance documents such as issuance of billing statements, collection of payments, release of ORs etc. 

·   Assist in other administrative tasks.

Qualifications and Expertise:

·   Bachelor’s Degree in Mass Communication, Development Communication, or any related course.

·   At least three (3) years of relevant work experience. 

·   Experience in the consulting and training industry is an advantage. 

Required Skills:

·   Excellent organizational skills. 

·   Can work with minimal supervision and efficient under pressure.

·   Excellent interpersonal, communication, analytical, problem solving, and decision making skills.

·   Excellent verbal and communication skills both oral and written with attention to details.

·   Well-versed with PowerPoint, Word, Excel and any design software such as Adobe Photoshop or Canva. 

·   Familiarity in organizing Zoom meetings and workshops.

Other Requirement:

· Must have a stable internet connection and work space suitable for work-from-home arrangement. Otherwise, candidate must be willing to report to office.