L&D Training Manager - Technology

Industry Category	Education / Training	Position	Training & Dev
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Taguig	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

Job Description

This role is responsible for the design and delivery of talent management and development processes, programs and practices. The incumbent will partner with human resources teams and business leaders to orchestrate & champion capability development, technical training, technology leadership, technical career development, and other strategic projects.

This role will work closely with the head of Talent Development and Management to build capability and drive change across various levels in the organization via deploying relevant constant interventions across all functions. The role would have elements of both planning as well as great focus on execution.

To succeed in this role, one would require strong knowledge, expertise and experience on Training delivery and management, competency and behavior assessment, Training Needs Analysis, and major facets of L&D principles, structure and framework. It requires high interpersonal and business partnering skills, excellent program management and change management skills.

Qualifications

Bachelor's degree holder in any Human Resource or IT-related course.Training certification especially on adult learning and technical training, preferred.Minimum 10 years of professional experience. Must have relevant experience in Technical Training, Capability Development and Training Administration. Adept in project management, and skills inventory and assessment.Strong consultative and influencing skills. Experience of engaging and influencing Senior ManagementIntellectually sharp, articulate and agile.

Preferred Skills

Excellent technical training skills: TNA, Skills inventory, TNA, technical career path developmentExcellent quantitative and qualitative analytical skills – comfort in using advanced MS Excel functionality and MS PowerPointAbility to leverage data – tracking, managing, reporting & generating insights; utilizing data to inform decisions.Ability to effectively navigate in a fast-paced matrix organization with multiple stakeholders by prioritizing work requests and project deadlinesStrong interpersonal skills, ability to flex to various styles, willing and able to challenge the status quo in a constructive manner.Strong planning and project management capabilities, supported by excellent research skills and resourcefulnessAbility to diagnose issues and generate good alternative approaches and solutions.

Responsibilities

Technical Training Management - Lead in approach, development and delivery of staff technical learning and leadership development programs to meet the learning needs of the Technology organization. Partner with executives and business leaders to identify and develop or acquire solutions to build necessary competencies and skills in the workforce. Partner with Technology Heads on the capability building strategy. Maintain the technical skills inventory and align with stakeholders in developing the desired level of expertise per technical level.Talent Academy Management – Manage the delivery of training sessions and drive the training delivery team key performance indicators and process improvements. Governance of training performance and certifications for compliance with target. Determine training effectiveness using a training evaluation framework. Manage the training budget. Manage training vendors supporting training programs of the organization.Talent Assessments- Manage execution of all people assessments and ensure appropriate socialization and utilization of individual and organization level information. Analyze assessments data to generate actionable insights to bridge capability gaps / improve processes.evaluation of L&D effectiveness - Establish ways to measure the total effectiveness of key learning and development programs; monitor and report training effectiveness data and statistics; Drive governance on critical talent development metrics.Career Development – Support HR Business partners to build skills for employees and people managers to take ownership of employee career developmentTalent Analytics- Provide analytical and research support including analysis, research and documentation of talent review data, D&I, employee engagement, annual performance cycle and any other relevant people analytics, and prioritize areas of focus for leaders and management teams.HR Program Enablement - Provide design, planning and analytical support to initiatives and projects unique to and driven by ASCI such as org culture, employer branding, roll –out of new HR processes or systems, and other business transformation initiatives.

Sun Life Asia Service Centre-PhilippinesSun Life Asia Service Centre - Philippines (ASCP) had since achieved scale, growth and operational maturity in the many years it operated in Taguig. We have institutionalized Sun Life’s global standards by integrating closely with our corporate functions, allowing businesses to collaborate seamlessly. We support all stages of Client and software life cycle and provide Client service support exclusive for Sun Life in Canada, parts of USA and Asia. We belong to the Asia Service Centres with another location in India.Our core digital competencies are mobile, data analytics, visualization and RPA. In the past three years, we have launched more than 200 bots, over 20 digital assets including the Sun Life none face-to-face app. We build new business models, enhance operational and value efficiency and create the best in class experiences to build a digital future.We take pride in our mantra ‘Client For Life’ for our Client Care Centre. We live in providing our Clients the solution that they need --- caring, relevant and optimistic. We are operating 24/5 with more than 1,000 employees. We believe that our greatest resource is our people, how we nurture them affects their professional and personal development.ASCP is home for continued learning as we develop each individual through training programs and regular upskilling. Your personal growth matters to us and we care deeply about the things that matter to you --- your family, passion and purpose.We advocate Diversity and Inclusion in the workplace. A diverse and inclusive environment drives results. The synchronicity of various experiences, ideas, background and values result to unique thinking and improved decision making.Our CSR program is a commitment to give our Clients and employees a brighter life under the sun. We are conscious of fulfilling our social and environmental responsibilities. We strive to create a sustainable environment to live in.Enable GingerCannot connect to Ginger Check your internet connectionor reload the browserDisable in this text fieldEditEdit in GingerEdit in Ginger×