Data Analyst for a BPO PIONEER account (CEBU)

Industry Category	Manufacturing	Position	Quality Assurance
Recruitment Department		Number Of Recruits	several
Work Location	Cebu Cebu City	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Valid for a long time

Responsibilities:

Provide accurate program-specific reports to PDEV, OPS and PMAX (e.g. bonus computation, stack ranking, SCA dashboard, etc.) in a timely manner to support program and client needs.Navigate client system to extract data using correct filters and parameters to generate accurate data and identify discrepancies to be used on reports.Improve efficiency of reporting processes by automating manual reports, creating Microsoft Excel templates (or other available template tools such as Visual Basic) and creating clear and concise user manuals for new reports.Perform ad hoc tasks and create ad hoc reports to support departmental needs and functions.

Requirements:

2-year undergraduate degree (communications arts and education majors preferred) or equivalent call center experienceAt least 1 year experience as a call center/BPO Data Analyst in a technical account (highspeed internet preferred)Excellent communication skillsExperience in developing talents to their full potentialEffective communication and interpersonal skillsProficient in creating reports and in using MS OfficeMust be willing to work flexible schedules (including weekends and holidays)

 Rewards:

Opportunity to join a pioneer accountSigning bonus