Call Quality Analyst | Back Support Position - Alabang Site

Industry Category	Manufacturing	Position	Quality Assurance
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	27000-33000 PHP / Monthly
Updated Date	2022-09-27	Valid Until	Long-term validity

WE'RE HIRING!

ManpowerGroup Philippines is currently looking for a Call Quality Analyst for a Financial Account with the following qualifications:

 Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, any field.Relevant experience as Quality AnalystAt least 1 year(s) of working experience in the related field is required for this position.Relevant experience in monitoring, auditing agentsCandidate will evaluate and score said calls on a pre-approved sheetCandidate will provide timely feedback two relevant stakeholders so that they can share feedback to provide adequate coaching to the agentsCandidate must consistently meet or exceed deadlines and objectivesShe/ he must appropriately manage time and shows correct usage of diamond systemCandidate must participate in cold calibration with various partnersShe/her must complete daily weekly monthly tasks She/he must ensure that all reporting is completed and published on timeCandidate must be amendable to work on-site in Northgate, Alabang.

JOIN US NOW AND ENJOY THE FOLLOWING BENEFITS:

Competitive Compensation Package with monthly allowance and performance incentivesHMO coverage from day 1 of employmentLife Insurance, Retirement Plan enrollment for FREE

Office Location: Northgate, Alabang

ManpowerGroup is the world leader in employment services for almost 70 years. Every day, we connect people to meaningful work. Whether you are just a fresh graduate trying to enter the workforce or a professional looking for a career change, we are here to help you navigate the world of work and make the experience better for you.About ManpowerGroupManpowerGroup (NYSE: MAN) has been the world’s workforce expert, creating innovative workforce solutions, for nearly 70 years. We connect more than 600,000 men and women to meaningful work across a wide range of skills and industries every day. Through our ManpowerGroup family of brands — Manpower, Experis, Right Management and ManpowerGroup Solutions — we help more than 400,000 clients in 80 countries and territories address their critical talent needs, providing comprehensive solutions to resource, manage and develop talent. ManpowerGroup operates in the Philippines through its wholly owned subsidiary Manpower Outsourcing Services Inc. (MOSI) and its local affiliate, Prime Manpower Resources Development, Inc. (Prime Manpower).About Prime ManpowerPrime Manpower Resources Development, Inc. (Prime Manpower) is a local affiliate of ManpowerGroup. Prime Manpower provides total recruitment solutions including permanent recruitment, executive search, recruitment process outsourcing, overseas placement, training, and outplacement and career management.