Job Qualifications:
2 - 3 years of experience in handling property and motor claims (Australian Insurance experience is preferred.)Experience in handling client and/or insurer calls is required
Job Responsibilities:
The Claims Officer manages all aspects pertaining to the administration and management of the client and claims database.
Client Servicing
Advise Client of claim process and policy coverage via email or pho
neAppoint co
ntractors on behalf of client wher
e required via email or pho
neKeep client informed of claim progress via email or phone
Claims Processing (e-mail, portal, or phone)
Manage claims administration in a timely manorManage claims administration with accuracyUtilize both CRM and CBS Web Client and Claims Databa
se
Records Management
Ensure claims databa
se is updatedEnsure diaries are updated and actio
nedMaintain clear and co
ncise claim notes
General Compliance
Expected to complete administrative, and general tasks as required.Claims managed in timely manner in line with KPIClaims managed with accuracy in line with KPI
Here are the reasons why you should join Intogreat:
Competitive Salary PackageHMO on day 1 w/ free dependentsGroup Life InsurancePaid LeavesBereavement assistanceAbove market annual appraisalWork-life balance and high staff engagement cultureLong-term development plan programFree training coursesCultural trainingEmerging leaders’ programHigh-end IT devicesEmployee awards and events