Shift Managers (Baguio)

As a Shift Manager, you will be in-charge of the following responsibilities:

A. QSCH Management

Manage the opening/mid shift procedures of the store including the consistent and appropriate execution of the QSCH Restaurant Checklist (QRC). Lead to ensure that the entire store is fully prepared, and the store team is ready for the Shift.Manage the Floor especially during peak hours. Ensure that excellent service and hospitality are delivered to each guest by setting and sustaining a fun, positive and energetic shift.Maintain the cleanliness and organization of the restaurant, which includes the dining area, restroom, kitchen and preparation areas as well as the exterior of the store in cases applicable, and the good working condition of all equipment.Engage the guests to ensure that they have been provided with a unique and memorable dining experience. Ensure that serving time and product quality standards are achieved at all times and surpassed whenever possible.Professionally resolve guests’ concerns or complaints in a timely and effective manner.Manage the closing shift procedures of the store including the timely and effective conduct of a closing line/store check that facilitates an easy and effective set up of the store for the following day’s operation.Effectively lead the restaurant during the shift to ensure that excellent restaurant operations are consistently achieved.Nurture a work environment that engages team members in a way that empowers and builds positive relationships.

B. Sales Building

Effectively implement local restaurant marketing programs to drive trials and create repeat business.Develop positive relationships that will create loyalty among guests. Conceptualize and implement local marketing programs that reward frequent patrons, strengthening their loyalty to the brand and the frequency of their visits.Device and implement programs that encourage guests to bring more friends/family members to the restaurant.

C. People Management

As part of the Management Team, hold and facilitate regular meetings for the whole store team for review of operations and business results, to lay out action plans, to recognize performers and provide updates on relevant developments and critical matters needing emphasis.As the MOD, recognize and reward employees who are performing well.

D. Key Management System

To administer the Key Management Systems assigned by the Restaurant Manager to influence Sales, Profit, QSCH and People results.

Qualifications:

To apply for the role, here are the requirements:

Candidate must possess at least a Bachelor's/College Degree , Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Marketing or equivalent.Preferably with related experience as Shift Manager/Store Supervisor in food and beverage services industry.Applicants must be experienced in various restaurant operations facets and must be able to perform Profit and Loss report and analysis.

Please click apply and we will let you know the next steps should you be fit for the role.

The story begins with Africa Bird’s Eye Chili, known across the continent as peri-peri. When Portuguese explorers set sail in search for the famed spice route, they came across little chili peppers growing all over South Africa. They were captivated by its punchy, fiery spice that they took it with them in their journey to the edge of the Earth. Needless to say, they didn’t fall off the edge like many thought. Instead, they bought peri-peri for the world to enjoy. Many years later, the very same bold flavors would gallantly conquer an archipelago of fried, breaded and crispy-skin chicken-loving Filipinos. In 2005, the first Peri-Peri Charcoal Chicken & Sauce Bar in the Philippines was born in San Juan, Metro Manila. Peri-Peri stirred the chicken scene, creating a new sense of excitement and turning ever meal into a party. More than a decade later, the sizzle on the grill is just as loud. The Charcoal Chicken is here to stay, delight and satisfy to keep the peri-peri spice trail blazing on.