Operations Manager Job Responsibilities:
Have at least 1 year experience being operations managerOversees operatio
nal systems, processes, and infrastructure while looking for opportunities of improvement or revision.Anticipates and tracks operatio
nal and tactical risks and providing strategic solutions.Manages day to day business of the operations department while balancing the respo
nsibilities of various business lines such as business analysis, vendor, and risk management.Works with sales teams to help set and meet daily and quarterly goals.Plays a significant role in long-term planning, project status reporting, and implementing change co
ntrol processes.Works closely with COO on other special planning and departmental projects.Oversees and reports weekly, monthly, quarterly, and annual metrics.Identifies trends and assess opportunities to improve processes and execution.Completes reaso
nability testing and information validation prior to circulating findings and recommendations to key stakeholders.Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.Collaborates with transitions and o
nboarding team as needed.Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required.Assesses a variety of situations and provide clarity to team and stakeholders.Establishes and maintains credible, professio
nal relatio
nships with clients, internal business lines, and external vendors.Solicits and respo
nds to feedback while gaining commitment and support.Supports back-office and firm-wide training programs, reinforcing tech and operations infrastructure between departments to ensure co
nsistency and quality standards are met.Stays up to date on industry regulations, trends, and technology.Works closely with management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed in accordance to regulatory-ba
sed best practices.
Currently in the pre-opening stage of an up and coming Hostel in Poblacion, Makati. The hostel will cater to young and old foreign and local backpackers visiting the metro. The hostel will have 21 modernly designed hostel rooms, an in-house restaurant, and a rooftop bar.