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Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operatio
nsDeliver superior service and maximize customer satisfactio
nOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEstimate future needs for goods, kitchen utensils and cleaning productsEnsure compliance with sanitation and safety regulatio
nsManage restaurant’s good image and suggest ways to improve itCo
ntrol operatio
nal costs and identify measures to cut wasteCreate detailed reports on weekly, mo
nthly and annual revenues and expensesPromote the brand in the local community through word-of-mouth and restaurant eventsRecommend ways to reach a broader audience (e.g. discounts and social media ads)Train new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operatio
nsRequirements and skillsProven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role in Fine dining settingProven customer service experience as a managerExtensive food and beverage (F&B) knowledgeStrong leadership, motivatio
nal and people skillsAcute financial management skillsBS degree in Business Administration; hospitality management or culinary schooling is a plus