Housekeeping Manager

Industry Category	Hotel / Restaurant	Position	Hotel / Tourism
Recruitment Department		Number Of Recruits	several
Work Location	Aurora	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Valid for a long time

POSITION: Housekeeping Manager 

Position Summary

In accordance with the policies, procedure and standards and under the direct supervision of the General Manager:

This position is fully responsible for the general administration and operation of the Housekeeping Department and provides supervision, direction, and leadership to ensure a friendly, efficient and customer-oriented service in the Department.

Ensuring flawless, upscale, professional and high-class guest service experiences at all times. 

Qualifications

EDUCATION:

BS Hotel and Restaurant administration/Management or any related 4 year course.

EXPERIENCE:

4 years of experience in a 4 or 5 star local hotel chain or 2 years in a similar position in an international Hotel Chain.With 3 years managerial experience in Housekeeping Department.

PREREQUISITES:

Preferably with Driver’s License restriction 2.Proficiency in oral & written English – A MUST.

DISPOSITION:

Unquestionable integrity.Strong organizational and teamwork skills focusing on customer service and satisfaction with a HIGH LEVEL OF ATTENTION TO DETAILS.Self-starter with very pleasant disposition and passion for the job.Ability and capability to handle conflict/s and resolve problems immediately.Excellent time-management skills and able to delegate and handle multiple priorities.Strong organizational and teamwork skills focusing on External/Internal customer service and satisfaction with a great deal of attention to details.Knowledge in Housekeeping System, Front and back of the house system.Adequate knowhow in budgeting, forecasting and analysis.Ability to communicate effectively in verbal and written form with peers, management and superiors.Excellent inter-personal skills and full understanding of professional ethics, decorum and social skills required for extensive interaction with guests, employees and business partners.Ability to do critical analysis of any situation whether operational or administrative.Ability to work independently, very minimal supervision.Able to contain and maintain confidentiality in all matters and issues; should be able to assess what is confidential.Excellent business judgement, analytical and decision-making skills.Sound knowledge of customer service – A MUST.Sheer common sense must be present at all times.Team builder/player.Tactful and very sensitive to guests’/clients’ issues and employee concerns.Well versed in Excel and other Microsoft Office Application.Computer literate.

GENERAL CONSIDERATIONS:

Actual remuneration and benefit package will be based on company standards taking into account the selected candidate’s qualification and experience. We encourage all qualified candidates to apply regardless of their racial, ethnic, cultural background, gender, religious and sexual orientation or disabilities.