Quality Manager (Relocation Subsidy Offered) TaskUs Bohol

Industry Category	Manufacturing	Position	Quality Assurance
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Bachelor's Degree	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

QUALITY MANAGER | TASKUS BOHOL

Relocation Subsidy Offered (Work Onsite)

So what does a Quality Manager do? Think of yourself as a champion for operational excellence with the responsibility of ensuring that the team consistently meets program metrics and service-level requirements for quality as set by upper management and leaders.

Imagine yourself going to work with one goal in mind: to raise the bar for TaskUs’ quality operations to produce Ridiculously Impressive results. Your tasks center on ensuring your program achieves performance objectives through consistent and quality customer interactions.

As a Quality Manager, you will:

Serve as a mentor and guide to your direct reports, a consultant to stakeholders, and an important asset to our pursuit for quality;Support service and process improvement programs and efforts;Monitor program metrics, provide operational insights and analyses, and offer recommendations for improvement;Conduct audits, report on findings, and propose new systems and policies for continuous improvement;Create a metric-driven determination for operational success;Work with Quality Assurance leaders to resolve outstanding quality issues; andDevelop impactful and measurable action plans to address areas for improvement.

Do you have what it takes to become a Quality Manager?

Requirements:

At least 2 years of quality management experience in a BPO environment (preferred)Excellent communication and presentation skillsKnowledge of performance data management and analysisCompetency in problem-solving and strategic planningAbility to cultivate effective and productive business relationshipsStrong drive to secure results and achieve excellence

Join TaskUs, Business Intelligence's 2022 “Best Place to Work," and experience a workplace that truly commits to being #PeopleFirst! These Ridiculously Good perks and benefits* are available for you!

Relocation Package (for hired applicants who are not residing in Bohol)Scholarship program for your childrenHMO benefits for you and up to 2 dependents after 2 weeks of employmentWellness programs Retirement savings program with company matching

On-site perks:

World-class, Ridiculously Refreshing workspacesGym and recreational areas Unlimited coffee Free healthy lunch Daycare for your kids while you're on shiftHappy Hours, Time Outs, and other on-site events to enjoy

*Terms & Conditions apply

At TaskUs, we believe our employees always come first. Leaders are expected to put their line of direct reports before themselves. Our #RidiculouslyGood culture is the reason why we have been recognized as one of the best places to work globally by Glassdoor, among others. We exist to make a positive impact on the best brands in the world, the people we connect with, and on our global communities.

about Us

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech, and HealthTech. As of March 31, 2022, TaskUs had approximately 45,800 employees across twenty-three locations in 12 countries, including the United States, the Philippines, and India.

For more information, visit www.taskus.com.

TaskUs provides next generation customer experience that powers the world's most disruptive companies through the partnership of amazing people and innovative technology.We provide Ridiculously Good strategy, business process optimization, revolutionary technology and the best talent to deliver transformational, digital scale. To find out more visit TaskUs.com.TaskUs has the best culture in the outsourcing industry because of our belief in always putting our teammates first. We are free from the burdens of on-premise legacy systems and old-fashion processes. The latest cloud technology makes the work we do seamless and our bottom-up management approach keeps us agile.Revolutionizing the customer experience begins at TaskUs.