Job Summary:
To take orders and deliver food and beverages to our customers and provide an excellent overall customer experience. The following are the major tasks, duties, and responsibilities of Food Servers:
Duties & Responsibilities:
Read communication pad at the start of duty, read the day’s menu, and check board for special instructions;Greet the customers upon their arrival and present menu;Prepare recommendations or share additio
nal information upon customer’s request and/or up-sell any additio
nal Amici/Caramia products;Serves food and drinks to customers applying knowledge of appropriate menu and diet order;Obtains menu order politely by smiling and speaking clearly to customers;Arrange and cleans tables in accordance to set Quality standards and procedures;Perform stable bussing silently and with utmost care;Correctly and efficiently prepares the trays;Ensures food orders are delivered on time;Prepares beverages ba
sed on customer’s order;Adheres strictly to dish and utensil handling procedures to prevent food contamination;Checks the quality of food products prior to serving it to the customers;Delivers the bill and collect payments from customers;Perform correct refrigerator stocking;Ensure work enviro
nment is kept neat and organized;Establish good relatio
nship with customers and colleagues;Adheres to all relevant health department rules/regulations and all customer service guidelines;Performs other duties that may be assigned by the immediate superior.
Position Specifications/Qualifications:
Proven work experience as a waiter or waitressAbility to develop co
nstructive working and interperso
nal relatio
nships with colleagues and customersProblem solving and decision making skillsService orientation and excellent organizatio
nal skillsHands on experience with cash register and any ordering information systemActive listening and effective communication competenciesGood physical co
nditionGraduate of HRM or any related course; food safety training will be co
nsidered an advantage
ABOUT CARAMIA
OUR STORY
The story of Cara Mia, which is Italian for “my dear” begins when Fr. Gianluigi Colombo, the Salesian Priest who started Amici di Don Bosco in Makati started selling gelato in one of the sections of the cafeteria style restaurant when it opened in 2001. Amici di Don Bosco was one of the first establishments to sell Italian Gelato in the Philippines so many came from far places to try the sweet, smooth and satisfying Italian treat that many started to grow and love.
OUR BRAND
Cara Mia Cakes & Gelato was formally launched as a separate brand from Amici in May, 2009 with the first outlet opening in Greenhills. Using the same principles that Fr Colombo used to create authentic Italian Gelato, Cara Mia has since expanded its line to many more exciting gelato flavors as well as other gelato based products and delectable desserts to complement its mix.
Cara Mia was the first to introduce Gelato Cakes in the country. Gelato Cakes, which comprise various gelato flavors fused in with elements like wafers, pie crusts, nuts and toppings to form beautiful cakes are perfect for gift giving and special occasions. There is also the affogato which is gelato “drowned” in with espresso as well as gelato shakes which are various gelato flavors mixed in with milk for a very satisfying and indulgent experience. The refrigerated cake line completes the mix of fabulous desserts that are proudly served in all Cara Mia shops.
We’re proud of the legacy of authentic Italian style gelato which Cara Mia Cakes & Gelato started with and which we continue to share with our valued guests through each product which we create and serve.