Pay raise and promotion for experienced applicants
Fast track career progression in a fast growing company
Dynamic with a fun and talented team
Responsibilities
Supervise Front Office perso
nnel for proper execution of all front office operatio
nsExecute quality service to all hotel guests, mo
nitor guest satisfaction reports and implement actions for better outcomeEnsure a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the hotelWork closely with the Housekeeping Department to improve guest services and foster cross departmental communicatio
nExemplify leadership in guest hospitality, customer service and create a positive atmosphere for guest relations
Requirements
Understanding of Hotel Property Management System (preferably Opera)Proficiency in Chinese language is an advantageHas effective leadership skills, staff motivation and exceptio
nal commitment to improving customer service.