Job Description
1. Administration of the daily operations of the hotel buildings and grounds
2. Communicate with guests in providing them the hotel rules, procedures and general building updates
3. Work closely with the guest for any requests, endorsement, and directives
4. Handle check-in and check-out of guests
5. Monitor linens, changes and charges
6. Work and coordinate with Housekeeping Department in room cleaning and preparation
7. Work and coordinate with Engineering and Maintenance for any related concerns and ensure it is attended to until it is resolved
8. Report to the Accounting Department for daily cashiering duties
9. Ensure that the guests receive the highest customer service, resolving any problems and answering any queries efficiently.
10. Monitor Occupancy and room assignments