Site: McKinley West, Pasig City
Shift Schedule: Night Shift (8PM-5AM or 9PM-6AM)
Work Setup: 100% Onsite
Description of role:
Responsible for end-to-end site implementation of LSS framework and leadership as well as developing the extended TI team in terms of training and mentoring in Process Excellence methodologies. The leader is expected to align and grow the global strategy “Enable TELUS International team members to identify true root cause and execute process improvements to deliver value for the organization and our clients.”
Key Responsibilities:
Lead and develop a team of LSS professio
nals to achieve performance goal in project implementation and benefitsBe the site leader for LSS strategy and f
ramework deploymentLead and implement global LSS strategiesSupport the Global BPE leader in co
nsulting and company wide projects
Required skills + qualities (technical):
Lean Six Sigma Green Belt, with at least 3 GB projects completed. Black Belt Certified is an asset.Mastery of project management methodologyLeadership and mentoring of other successful projectsAdvanced Analytical and Quantitative skillsAdvanced Management of call center (strategy, objectives, corporate decisions)Advanced MS Excel, Powerpoint, WordAt least 3 years of experience in management, development and deployment of LSS f
ramework and programs in a multinatio
nal company.
The TELUS International Philippines team work together to deliver future friendly services, and the TELUS values guide the way:◘ We embrace change and initiate opportunity◘ We have a passion for growth◘ We believe in spirited teamwork◘ We have the courage to innovateRecruitment operations are from Mondays - Fridays:◘ G/F TELUS House Mckinley Exchange, Bldg. 6 Compound,Edsa Cor. Mckinley Road, Makati City | 10am - 6pm◘ 5/L Market! Market! Mall, Taguig City | 10am - 6pm◘ G/F TELUS House, Araneta Center, Quezon City | 10am - 6pm◘ L/G F TELUS House McKinley West, McKinley West Campus Building Le Grand Ave cor McWest Blvd, Fort Bonifacio Taguig City | 10am - 6pm◘ 5th Floor Vertis North Corporate Center, tower 3, Vertis North Drive, Mindanao Avenue, Quezon CityRecruitment hotline: 638.9440Facebook: TELUSphTwitter: @telus_phBring your resume and a valid ID.