JOB RESPONSIBILITIES:First to conduct customer interviews regarding unit defects or for service units using Job Service Form.Implements/evaluates diagnostic on defect of units.Analyze and documents major and minor troublesConvincingly explains to customers regarding all repairs to be done on the vehicle.Implements Job Order and CCR due dates based on standard servicing time.Makes accurate repair orders as per customer request with corresponding cost.Implements and maintains the quality of Post sales output in accordance with the quality standard set.Manages and controls incoming units and outgoing finishes units as required by Job Order.Provides costing for activity to be done on the vehiclePlans, establishes, and implements BOM based on Job Order and activity to be done.Provides accurate on floor inventory of units to Customer Service Unit HeadPrepares gate pass, DC, receiving/releasing documents on units in the assigned area.Recommends tools and equipment acquisition and purchase for production efficiency.Analysis/documents of data/defects/customer complaints and coordinates with other departments.Get feedback with clients regarding quality of service.Conducts directional meetings every week with services personnel in the assigned area and every time the need arises.Conduct work orientation on newly hired personnelConducts and evaluates technical training programs for services personnel for competency enhancement and sustainable performance.Conducts on the job coaching with Post Sale services people and recommends for promotion or any transfer for career growth.Conducts preliminary interviews on personnel for hire and makes recommendations.Manage a full complement of qualified and skillful manpower.Institutes disciplinary measures in accordance with the corporate CDZ.JOB QUALIFICATION/S:Graduate of Mechanical Engineeringwith a minimum of 2 years experience in a manufacturing industry or similar experience and/or 1 year experience in a supervisory position is an advantage.preferably with knowledge on automotive set up and technical services is an advantage.with good leadership, planning, and analytical skills.must be good in written and oral communication, result oriented. products standards and quality systems, statistical process control tools, computer proficient, and technical writing.willing to be assigned in Novaliches, Quezon City
Sobida Motors Corporation is one of the leading innovators and one of the fastest growing companies in the Philippine automotive industry. A company of 400 strong and equipped with 40 years of experience, Sobida Motors Corporation sets the highest standard in the country for Remanufactured Trucks. Our 7 hectare facility in Quezon City is the only Remanufacturing Facility in the Philippines. We have all the equipment and capabilities to cater to all the unique demands of the local commercial vehicle market. Our in-depth knowledge of the market’s needs coupled with our platoon of TESDA certified members results in trucks that exceed the market’s quality expectations.5-Stars Assembly PlantSOBIDA’s 10-hectare plant in Quezon City is the biggest in the industry, housing a complete production line that is organized to bring out the best quality remanufactured trucks.DTI AccreditedThe SOBIDA plant is the best-practice model used by the Department of Trade and Industry when they issued Department Administrative Order #8, series of 2003, entitled Guidelines for the Mandatory Accreditation of Rebuilding Centers. (Sobida Accreditation No. DTI-BIS-DAO-2007-0001)Government CompliantSOBIDA remanufactured commercial vehicles comply with;Philippine National Standard’s left hand drive repositioning requirements (PNS 1259:1995)Replacement of steering linkage parts with solid and LHD-oriented knuckle arm and draglink for safety and compliance to manufacturer’s specified correct turning angle.Fuel and other fluid tubes and pipes are compliant to safety standardsNO-CUT-AND-WELD!Clean Air Act of 1999 (Republic Act 8749)Computerized calibration of the fuel injection pump, as well as the remanufacturing of engine, resulting to fuel efficiency and the elimination of smoke emission, making the trucks environmentally-friendly.Satisfy Standards of the Remanufacturing Industries Council InternationalThe vehicle is restored to the manufacturer’s original design capacity and efficiency, thus making it perform like new.TESDA-Certified MechanicsSOBIDA’s TESDA – certified mechanics see to it that every truck that leaves the facility is of the highest quality workmanship possible.Computerized Injection Pump CalibrationFuel injection pumps undergo computerized calibration to restore its original fuel efficiency specification and to comply with the manufacturer’s required setting.
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