JOB SUMMARY
Service Advisors co
nstitute the major part of the Reception perso
nnel in charge of receiving the customers and taking down their servicing requirements.Ensures all customer requests are met through effective relaying of such requests to the workshop personnel.Promote service merchandising or be able to sell extra services to increase workshop sales.To be able to diagnose the vehicle at reception and give a reply to the customer’s inquiry regarding automotive technical matters.To accurately record the customer’s job request and relay this to the foreman.Ensure speedy maintenance and repair through clear identification of customers needs and accurate repair order preparation.Utilize the Service Appointment system to maximize the facility and manpower capacity.Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.).Provide clear cost estimates and keep customers informed of work progress.Mo
nitor the work progress and keep customers informed of changes to cost and or completion times.
JOB QUALIFICATION
Graduate of any 4-year course preferable Mechanical Engineering.With Automotive ExperienceKnowledge in Body and PaintWith background in all aspects of vehicle diagnosisWilling to be assigned in Las Piñas area
COMPANY PROFILE
TOYOTA ALABANG INC. for Thirty-Three Years (33) now upheld its tradition of service excellence & its endless pursuit of total customer satisfaction. Its management team endeavors to continually build the competencies of its personnel & to upgrade the technical skills of its service team who are provided with state-of-the-art equipment. Over time, adherence to this goal enabled Toyota Alabang to develop a reputable name in the market, which become synonymous with exceptional quality, value and reliability.
We are currently looking for competitive candidates to fill the position of SERVICE ADVISOR (BODY PAINT).
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HISTORY OF THE COMPANY
TOYOTA ALABANG INC., the fourth dealer to be appointed by Toyota Motor Philippines Corporation, was organized on March 15, 1989 by a group of businessmen & professionals headed by Cesar T. Lee. After identifying the appropriate site for its facilities, Toyota Alabang completed construction of its showroom, parts warehouse, office & service facilities in a 5,000 square meter lot within a record time of 90 days. With his business acumen, Toyota Alabang turned into a success almost immediately and expanded its facilities to a total land area of four hectares after the first four years of operation.
Located strategically on the South towards the rapidly growing Cavite, Laguna, Batangas, and Rizal, Quezon area (Calabarzon) TOYOTA ALABANG was establish to engage in the selling of Toyota vehicles, parts, service & ancillary products to industrial, commercial & residential consumers. It embarked on a mission to provide its customers with quality vehicles coupled with reliable after-sales service. The idea was simple yet essential: "To provide a product every customer will be proud to own and a kind of service worthy of everyone's trust".
TOYOTA ALABANG has for twenty three years now upheld its tradition of service excellence & its endless pursuit of total customer satisfaction. Its management team endavors to continually build the competencies of its personnel & to upgrade the technical skills of its service team who are provided with state-of-the-art equipment. Over time, adherence to this goal enabled Toyota Alabang to develop a reputable name in the market, which become synonymous with exceptional quality, value and reliability
MISSION:
We shall build operate and maintain an integrated service
establishment manned by highly motivated, competent and professional company
team so as to provide Total Customer Satisfaction
VISION:
To be the No.1 Toyota dealer in the Philippines
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